1. Open your Authenticator app and delete any existing instance of “Estacada_School_District_WecaUsername@summitlc.k12.or.us” account by swiping left. WECA MFA CAN ONLY SUPPORT ONE REGISTRATION AT A TIME.


2.  Relaunch the Citrix app (or access https://engage.cloud.com from browser) Click “don’t have a token?,” type in your weca username@engagesis.org, go to your silvies email and open the message from Citrix Cloud “complete your device registration” to retrieve verification code. 


 Citrix Workspace Desktop app for Weca/Engage

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Weca/Engage cloud engage.cloud.com

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Verification code from Citrix Cloud "Complete Your Device Registration"

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Open your Authenticator App and follow steps to add web app (scan qr code) :

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After successfully registering the mfa device (iphone), you'll see "Citric: Estacada_School_District..." in the authenticator app with codes being regenerated:

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Relaunch the Citrix Workspace, to the sign in screen and enter the "Password  Token" generated by your authenication app:

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to stay signed in with the same "Password Token" for up to 30 days, click "allow".

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3. Text Nancy at 541-408-6780 for quickest help, if needed.