I might be able to fix via remote:
 
If you have a Windows PC:
 
If you can, please log into the computer under the Parent account (admin) Password is Password2020! Connect to your home wifi--then in a browser, go to onlyit.screenconnect.com session, download and launch the screenconnect app for me to remote in.
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 image
 

 If you have a Chromebook:
Connect to your home wifi--then in a browser, go to remotedesktop.google.com/support start a session, and text or call me with the access code for the session(see screenshot).
 
image

 
 If you need help with any of these parts, please reply me with your phone number and I will be glad to walk through the process.
 
Thanks for sure,
NancyW
 
541-408-6780


  1. Windows PC Users:

visit OnlyIT.screenconnect.com


Download OnlyIT remote help app





Chromebook Users:  go to remotedesktop.google.com/support and text your name and email address to nancy or gage at 541-408-6780 for help.





OnlyIT Remote help


visit www.onlyit.org >> download then launch Connectwise quick support app >> text your name and email address to nancy or gage at 541-408-6780


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