Recently, we had some problems with our Google accounts not playing well with Microsoft.  As a result, signing into Google might be failing.

Please log out completely from your Google account--the avatars should all be greyed out when you are completely signed out (fig 1).

Fig 1

Delete Google profiles (fig 2):
Fig 2

Start over with a new profile (Fig 3)—All work in Gmail and Drive should automagically will stay intact!

Fig 3

Please Let me know if you need additional assistance via remote help.

Thank  you for sure,

541-408-6780 (im)